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WELCOME TO GREENBIRD WELLNESS
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Where is Greenbird Wellness based?We are based in Sonoma and Marin Counties.
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Where is Greenbird Wellness incense made?The incense is handmade in sunny California, helping to keep jobs within the state and supporting the local economy.
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What is daily use incense?Incense made for everyday use to help with relaxation, focus, or setting a calming mood at home or work.
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What is premium incense?Premium incense is made with higher-quality natural ingredients, offering longer burn times, richer scents, and a cleaner, more refined experience.
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What is superior incense?Superior incense is a luxury-grade blend made with the finest natural ingredients, including hard to find and rare resins and herbs. It offers a refined, long-lasting aroma and an elevated sensory experience for those who value quality and craftsmanship.
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Why does superior incense cost more?Superior incense uses rare resins, high-quality herbs, and natural ingredients that are often harder to source due to scarcity and more expensive to produce. The craftsmanship, longer burn time, and richer aromatic experience also contribute to its higher value for those who seek the finer things.
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Where are your candles made?The candles made for Greenbird Wellness are crafted in Europe by a company with fair practices that support local jobs and the economy, while maintaining high-quality products for their clients.
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Where do you ship from?We ship from Sonoma County, CA.
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Do you ship internationally?Yes, we do ship internationally at a standard rate based on weight and your location to the countries listed below that have shown interest in browsing and purchasing. If you don’t see your country listed, it may be due to a lack of interest from that region or because our business hasn’t appeared in your local searches, as we are based in California, USA. 1. Australia 2. Brazil 3. Canada 4. China 5. France 6. Germany 7. India 8. Indonesia 9. Ireland 10. Italy 11. Japan 12. Mexico 13. Netherlands 14. New Zealand 15. Romania 16. South Korea 17. Spain 18. Thailand 19. United Kingdom
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Do you practice sustainability?At Greenbird Wellness, we practice sustainability in many ways. Originally focused on manufacturing organic skin and body care products, we ensure that this commitment translates into our current business practices. We reuse most salvageable packing materials, including paper, plastics, bubble wrap, and biodegradable Styrofoam, to help reduce our carbon footprint and align with other companies trailblazing in sustainability. This approach allows us to avoid unnecessary orders for more packaging than we need. Additionally, we use salvageable packing paper to wrap specific candles, ensuring their integrity and preventing color transfer to neighboring candles within the packaging. By prioritizing these sustainable practices, we not only honor our commitment to the environment but also support a healthier future for our community.
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Do you ship outside of the US?At this point, we don't offer that service because we’re still new to the retail world and are managing the costs of starting a small business.
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Do you offer free shipping?Yes, we offer free shipping depending on your order total and any active sales or promotions.
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Do you offer returns & exchanges?Please refer to the link below and refer to the policy instilled.
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Do you offer local pickup?No. We prefer to minimize personal interactions with local clients to maintain the integrity of our service.
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